Return Policy
Return Policy
Thank you for choosing iFix Memphis. Please review our return and warranty policies below.
Accessories — 14-Day Return Policy
Unopened accessory items may be returned within 14 days of the original purchase date for a full refund. Items must be in their original, sealed packaging. Opened or used accessories are not eligible for return.
Repairs & Parts — No Returns
All device repairs and replacement parts are non-returnable. Once a repair has been completed or a part has been installed, we cannot accept a return on that service or component.
90-Day Repair Warranty
All repairs and parts are covered by a 90-day warranty from the date of service. This warranty covers defects in workmanship and part failure under normal use. The warranty does not cover:
- Physical damage caused by the customer (drops, cracks, water damage, etc.)
- Tampering or unauthorized modifications
- Damage resulting from misuse or neglect
If you experience an issue covered under warranty, please bring your device back to our store and we will repair it at no additional charge.
How to Request a Return
To initiate a return on an eligible accessory item, please visit our store or contact us with your proof of purchase within the 14-day return window.
Contact Us
If you have questions about our return or warranty policies, please reach out to us directly at our store location.